Promotions Terms and Conditions

The Black Blueprint

Get 10% off qualifying standard catalogue units and eligible unit-level upgrades. The offer ends on 30 November 2026. The promotional closing date does not change the purpose or availability of TLC’s underlying catalogue-led product selection route.

What qualifies

• Every standard unit listed in the Design Your Own Space Catalogue qualifies for the 10% discount.
• Available unit-level upgrades attached to qualifying catalogue units also receive the 10% discount.
• A recognisable catalogue product may be custom-sized within TLC’s approved parameters, subject to technical feasibility and quotation. The 10% discount applies to the unit’s base catalogue price only. The custom-sizing surcharge and any other individually assessed work are calculated separately and do not receive the promotional discount.
• There is no minimum order value or minimum number of units. You may begin with a single qualifying catalogue unit.

Exclusions and mixed orders

• Bathroom vanities are not included in the Design Your Own Space Catalogue and do not qualify for The Black Blueprint discount. The two eligible 900 mm open-shelf vanity models have their own Black Label offer.
• All products and charges listed on TLC’s Additionals page are excluded. Examples include extra shaker doors, additional rubberwood or countertop material, solid-X sides and extra splashbacks.
• Combo units do not receive the additional 10% discount because they already include an inherent 15% discount.
• Bespoke and non-catalogue products, delivery, installation, custom-sizing surcharges and other non-product or individually assessed charges are excluded.
• A bespoke or non-catalogue product may appear on the same quotation as qualifying catalogue units. It must be separately identified, individually assessed and individually priced. Its inclusion does not remove the discount from qualifying catalogue units or their eligible upgrades. Non-qualifying items and charges are calculated separately and included in the overall quotation.

Planning your space and starting an enquiry

You can select and combine suitable catalogue units for kitchens, laundries, coffee bars, offices, canteens, workrooms, retail spaces, storage areas and other applications. You remain responsible for the intended purpose, design, layout, arrangement, measurements and final selections.

Professional drawings are not required to begin. You may start with a clear list of product codes or descriptions, required sizes and quantities, a hand-drawn sketch, a digital layout or a more detailed plan. TLC may request additional dimensions, layout information or product details before preparing or finalising the quotation.

TLC’s role

TLC Sales may explain catalogue products, identify products that match your description, recommend available standard options, flag missing information or obvious product questions, and prepare a quotation from the information you supply. You remain responsible for your original layout and measurements. If you require TLC to develop or take responsibility for the design or layout, the enquiry follows the applicable TLC Custom process.

Site verification

If you request a site verification and TLC approves it, the visit takes place after the preliminary scope has been established. The visit checks your supplied measurements, selections and proposed layout. It is not an on-site design service and does not transfer responsibility for the design or layout to TLC. Site verification is not automatically included with every Black Blueprint enquiry.

Black Label

Get 20% off the two eligible 900 mm Double Door Vanities with Open Shelves. The offer ends on 30 November 2026.

Eligible models

• TLC Double Door Vanity with Open Shelves, 900 mm wide.
• Hampshire Double Door Vanity with Open Shelves, 900 mm wide.

Exclusions and campaign imagery

• Other widths and configurations are excluded. The offer does not apply to the complete TLC or Hampshire vanity ranges.
• Basins, taps and accessories are excluded, including where they appear in campaign images.
• Campaign images illustrate the TLC and Hampshire ranges. Eligibility is determined by the named model, open-shelf configuration and 900 mm width stated in these terms and recorded on your quotation.
• These bathroom-range products are outside the Design Your Own Space Catalogue and do not qualify for The Black Blueprint discount.

Black Label is a separate offer and cannot be combined with The Black Blueprint discount.

General Promotion Terms

Availability and combining offers

• All promotions are subject to availability, product suitability, their qualifying requirements and their stated promotional periods.
• Discounts and promotional benefits cannot be exchanged for cash.
• If another TLC promotion runs alongside these offers, the terms of that specific promotion will state whether the offers may be combined.

Quotations, drawings and approval

You must review the product descriptions, dimensions, configurations and options recorded on your quotation. Resolve missing or unclear information before the order is finalised or manufacturing is authorised.

Any layout or drawing prepared by TLC from customer-supplied information records your agreed instructions. It does not transfer responsibility for the original design, layout or measurements to TLC. You must review and approve the quotation and any applicable client-facing drawings before production.

No item, no cut

Where cutting or drilling is required for a customer-supplied sink, basin, hob, tap, waste fitting or appliance, TLC must physically receive the relevant item before the affected cutting or drilling can be authorised. Drawings, photographs and specification sheets are not substitutes for the physical item.

Requesting assistance or a quotation

There is no online checkout. You may request assistance or a quotation through the relevant product-page quote form, by email, phone or WhatsApp, or at the Strubens Valley showroom.

Changes and acceptance

TLC Online reserves the right to amend, extend, suspend or withdraw a promotion where reasonably necessary. TLC may amend, replace, suspend or withdraw a promotional benefit where reasonably necessary.

Participation in a TLC promotion constitutes acceptance of its applicable terms and conditions.