Terms and Conditions

Kindly Download the Terms and Conditions HERE in PDF format.

OVERVIEW

This website is operated by Librax Projects trading as TLConline.co.za. Throughout the site, the terms "TLC," “we,” “us,” and “our” refer to TLConline.co.za. TLConline.co.za offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”, “Ts & Cs”), including those additional Ts & Cs and policies referenced herein and/or available by hyperlink. These Ts & Cs apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Ts & Cs carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Ts & Cs. If you do not agree to all the Ts & Cs of this agreement, then you may not access the website or use any services. If these Ts & Cs are considered an offer, acceptance is expressly limited to these Ts & Cs.

Any new features or tools added to the current store shall also be subject to the Ts & Cs. You can review the most current version of the Ts & Cs at any time on this page. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

These terms are designed to ensure responsible and lawful use of the online store services, fostering a secure and positive environment for all users.

By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your state or province of residence. If you are not of the age of majority, you represent that you have obtained the necessary consent from your parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose. In using the Service, you agree not to violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature that may harm or disrupt the functionality of the Service or any related systems.

A breach or violation of any of these Terms will result in an immediate termination of your Services. We reserve the right to take appropriate legal action for any unauthorized or prohibited use, and you may be held liable for any damages incurred.

SECTION 2 - GENERAL CONDITIONS

These general conditions are in place to maintain the integrity and security of the services provided through the online store, ensuring fair and responsible use by all users.

We reserve the right to refuse service to anyone for any reason at any time. Our decision to refuse service is at our sole discretion and may be based on factors we deem appropriate.

You understand that your content (excluding credit card information) may be transferred encrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks to ensure secure transactions.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission from us. Unauthorized use may result in legal action and the termination of services.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. They are provided to facilitate understanding and navigation but do not alter the substance of the terms and conditions.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

These terms acknowledge the inherent limitations of online information and emphasise the importance of user discretion and diligence in verifying details critical to decision-making.

We are not responsible if information made available on this site is not accurate, complete, or current. While we strive to provide accurate and up-to-date information, the material on this site is provided for general information only.

The material on this site should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, by its nature, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

You agree that it is your responsibility to monitor changes to our site. We recommend consulting alternative sources for critical decision-making and staying informed about updates or modifications to the information provided on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

These terms outline the dynamic nature of pricing and service offerings, acknowledging our ability to make necessary adjustments for operational reasons.

Users are encouraged to stay informed about any modifications to the Service or product prices.

Prices for our products are subject to change without notice. We reserve the right to adjust product prices at our discretion.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. This includes changes to features, offerings, or the complete suspension of the Service.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. Changes may occur for several reasons, and we aim to communicate such modifications effectively, but the ultimate responsibility for monitoring changes rests with the user.

SECTION 5 - PRODUCTS OR SERVICES

These terms clarify the terms of sale for products or services offered through the online store, emphasizing limitations on availability, display accuracy, and our discretion in managing sales and product offerings.

Certain products or services may be available exclusively online through the website. These items may have limited quantities and are subject to return or exchange only as per our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products on the store. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. Descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

These terms establish the framework for order acceptance, outline restrictions on multiple orders, and emphasise the customer's responsibility to maintain accurate and up-to-date account information. Users are encouraged to review the Returns Policy for additional details on related procedures. 

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. Restrictions may apply to orders placed using the same customer account, credit card, or sharing the same billing and/or shipping address. Orders that, in our judgment, appear to be placed by dealers, resellers, or distributors may be limited or prohibited.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. It is your responsibility to promptly update your account and other information, including your email address and credit card numbers and expiration dates, to facilitate transactions and enable us to contact you as needed.

For more detail, please review our Returns Policy for information on returns, refunds, and related matters.

SECTION 7 - OPTIONAL TOOLS

This section clarifies the nature of optional third-party tools, underscores the user's responsibility in their use, and establishes the framework for potential future services and features on the website. Users are encouraged to be aware of and agree to the terms of third-party tools they choose to use.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may, in the future, offer new services and/or features through the website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

This section emphasises that third-party links are provided for user convenience, but users should exercise caution, review third-party policies, and direct any concerns or issues to the relevant third party. The inclusion of third-party materials does not imply endorsement or liability on our part.

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We do not control or evaluate the content or accuracy of these third-party websites.

We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or assume any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Users are encouraged to review carefully the third party's policies and practices and to ensure understanding before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

This section outlines the terms under which user comments and submissions are accepted, highlighting our rights to use submitted materials and emphasizing user responsibility for the content of their submissions. Users are reminded of the prohibited content and their obligation to comply with third-party rights.

If, at our request, you send specific submissions or, without a request, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us.

We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

While we may, at our discretion, monitor, edit, or remove content, we are not obligated to do so. Content deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or violating intellectual property or these Terms of Service may be removed.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

Your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or malware. False e‑mail addresses, impersonation, or misleading statements are prohibited.

You are solely responsible for the accuracy of your comments. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

This section directs users to the Privacy Policy governing the submission of personal information. It also clarifies the rights of the company to correct errors, inaccuracies, or omissions in the provided information and emphasises that updates are not guaranteed, except as required by law.

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, change or update information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, even after order submission.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specified update or refresh date should not be construed to indicate that all information has been modified or updated.

SECTION 12 - PROHIBITED USES

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses, as set forth in the Ts & Cs, for the following:

Using the site for any unlawful purpose.

Soliciting others to perform or participate in any unlawful acts.

Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

Infringing upon or violating our intellectual property rights or the intellectual property rights of others.

Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

Submitting false or misleading information.

Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet.

Collecting or tracking the personal information of others.

Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

Using the site for any obscene or immoral purpose.

Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that we may, from time to time, remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

These include all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall TLConline.co.za, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, patientive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. Whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service. This also includes any other claim related to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service, or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TLConline.co.za and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof) accordingly.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to The Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@tlconline.co.za